Developers Forum for XinFin XDC Network

Jordan E
Jordan E

Posted on

[WIP] Need XDC Wallet Help!

Hello, I need help trying to recover the following XDC.

xdc1370f580DAbE7ac5680D730a811c74784296855A

It's not much but apparently I didn't save the "Ox...." address... I'm not sure. I have the wallet mnemonic phrase and password and can login, however, the lists of ETH addresses are all zero balance obviously. I originally transferred from KuCoin to CB wallet and was able to recover with the help from someone on the XDC Dev discord.

Not sure where to go from here. Any help would be much appreciated and I would be willing to send some as a thank you 🙏

Please help!

Jordan

Discussion (12)

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sean_ profile image
Sean

Don't get confused between the XDC and 0x prefixes. The rest of the address will be same and your funds would still be visible even if you are seeing addresses started with 0x when you login in the wallet.

The only reason why you wouldn't see your address in that list of addresses is if you are using a wrong password. Even a number, alphabet or character difference can cause this issue. Please check your password for any potential errors

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jordan_e_7f91aca3c4fc7556 profile image
Jordan E Author

Hi @sean_ ,

I read somewhere that when I setuo the wallet I selected an "0x.." address... but I don't think I did. I've had this XDC for a while and don't remember going through this process of picking an "0x..." address.

I've double and triple dipple checked my Password spelling and still showing zeros. I don't know how to access this address.

xdc.blocksscan.io/address/xdc1370f...

Am...I...screwed...? LOL

Thank you,
Jordan

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sean_ profile image
Sean

It has always been like this when you create wallet using Mnemonic phrase and password combination. When you login using the seed phrase and password combination, a list of wallet address pops up starting with 0x. Only when you select a particular address and click on access my wallet, the interface will show you the address beginning with XDC. Note that only the prefix is getting changed here from 0x to XDC and not the address itself.

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seonghyuk_jeon_eb65a44a9a profile image
seonghyuk Jeon

Please ensure that what you entered is not referred to as the 25th word, an extra word. If it is, it generates an entirely new set of addresses. If forgotten, there is no way to retrieve it. If this is an issue, it is not a problem with the XDC WEB Wallet. It is a feature that users choose to use for added security, also provided by MY ETHER WALLET. It seems that the XDC WEB Wallet beta version resembles a fork of MEW.

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mitali_blocksscan profile image
Mitali_BlocksScan

Hello @jordan_e_7f91aca3c4fc7556 , check out the steps in this article for importing your mnemonic seed phrase into the latest XDC Web Wallet beta version: xdc.dev/vinn_9686/importing-your-m....

Review your account's XDC holdings here: xdc.blocksscan.io/address/xdc1370f....

Once successfully accessed your account, you can manage your XDC by initiating transactions. Explore further and feel free to seek assistance.

Access the beta wallet at: betawallet.xinfin.network/

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jordan_e_7f91aca3c4fc7556 profile image
Jordan E Author

Thank you @mitali_blocksscan & @seonghyuk_jeon_eb65a44a9a

However, similar issue, see image attached. I do not know what "Ox..." address was used or even how to enter it.

But I went through this process with the beta wallet, clicked "add an extra word" entered my password and addresses with zero balances.

What am I missing?

Thank you 🙏
Jordan

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vinn_9686 profile image
Vinn

Hey @jordan_e_7f91aca3c4fc7556 ,

Please ensure that you are entering the correct password, and also check for case sensitivity. Give it a try once more.

I'm unable to view the attached screenshot/image. Could you please share it again?

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jordan_e_7f91aca3c4fc7556 profile image
Jordan E Author

Thank you.

See if this works. I tried it again without the password and same thing.

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devin_sanghavi_6da2fa1fc2 profile image
Devin Sanghavi

Please help me. I have a similar problem. On 14 Nov 22 thought I would transfer some of my XDC on to web wallet so I created a wallet using XDC web wallet. Worst decision ever!

I saved seed and password. Did a test transaction. It was successful. Logged out.

Logged in again a few minutes later using my seed! The only explanation I have now is that when I logged in it led me through to a wallet even tho I realise now I probably typed the wrong password. Once logged in I transferred to 400002 XDC to this addres. It’s still sitting there. You can verify : xdc885C41e3bE9Eb1460BBd2eb50ecadfC69A04cC6d

I have tried various pwd combinations unsuccessfully! Even hired Team Offspec and they couldn’t help.

Atul, Ritesh, Quincy or anybody high up in Xinfin - how can a commercial enterprise grade blockchain allow somebody to progress to an incorrect wallet address after they input their correct seed but input mistyped password!!!!????

If somebody mistypes password for banking or email you have to try again. I’m so angry and regret using XDC web wallet! Can anybody help me?

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seonghyuk_jeon_eb65a44a9a profile image
seonghyuk Jeon • Edited on

Therefore, when you restore the original wallet, it will be restored if you restore it without entering extra words.

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seonghyuk_jeon_eb65a44a9a profile image
seonghyuk Jeon

software-> mnemonic phrase

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seonghyuk_jeon_eb65a44a9a profile image
seonghyuk Jeon