Developers Forum for XinFin XDC Network

Discussion on: [Closed]XDCwallet - unable to access my wallet with mnemonic phrase & password anymore

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ruslan_wing profile image
ruslan wing

Please make sure to use the password which you used at the time of creating the wallet then only you will be able to find your address in the list and please make sure the password is case sensitive

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alex_b_a4e93ae66dfe420a26 profile image
Alex B Author • Edited on

Thanks but I already stated my password is 100% correct. I had even autosaved it way back in 2021, plus I always view it before I click return and double and triple check everything. I already spent 12 hours on this on Saturday completely wasted and tried different possibilities just in case even though the password is correct and had been autosaved. This is not helpful anymore and almost feels like victim blaming to me at this point. There is obviously something wrong with the wallet plus their "e-mail support" is a fake e-mail which is worrisome to say the least. XDCwallet obviously doesn't care about users at all, to even put a fake e-mail there is just hideous and spiteful. There is no freaking support whatsoever and I'm sitting here having lost thousands of £££. It is a disgrace and it makes me so angry to have ever trusted this terrible scam xdc web wallet. Never again

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hutch_1ea8cf49458b3312eb7 profile image
Hutch

Hey Alex, Were you able to resolve this issue? I'm having the same exact problem.

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shrimpdaddy profile image
SHRIMPDADDY

same problem rn