Developers Forum for XinFin XDC Network

E
E

Posted on

Can someone help me with my wallet issues please?

I am a new XinFin wallet holder, and I sent XDC tokens from my Kucoin and Bittrue accounts. The address that I copied to receive the XDC coins in the Xin Fin wallet, is not showing up in my wallet, therefore, neither are my coins.

I have the receiving address, the transaction is recorded in Blockscan; however, I am not able to retrieve my XDC coins. I have my seed phrase and my password, which are allowing me access to my wallet.

Can someone please help me?

Discussion (2)

Collapse
mohit profile image
Mohit Dhiman

This issue is resolved now

Collapse
ruslan_wing profile image
ruslan wing

Please make sure you are using the correct mnemonic phrase and password to access the web wallet then only you will be able to find your address.