Hello, I tried to open XDCPay Wallet on chrome browser, but it is not opening and showing just blank screen. Any solution?
Molly
Posted on
Why is xdcpay wallet not opening and showing blank screen
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Discussion (5)
Hello,
Thanks for reaching out!
To assist you better, could you please provide the following details:
XDCPay Wallet version you are using
RPC network you are connected to (e.g., XDC Mainnet, Apothem Testnet)
Steps to reproduce the issue (so we can try to replicate it on our end)
You can always import your XDCPay account into other wallets like MetaMask, D'Cent Wallet, or any compatible wallet by using your private key or recovery phrase.
Looking forward to your response so we can help resolve this quickly!
I don't know what version exactly, but it says it is recent one. It is connected to XDC mainnet. I try to send the tokens to he exchange market, but it gives error sending and shows blank screen when I open the XDCPay wallet to send the tokens again.
It looks like you must be using the older version of XDCPay. If you have already taken backup of the seed phrases or private key of your account, look for the latest version of the XDCPay developed by Raj Shah and import your account to that extension.
Sean, out of curiosity why is the new xdcpay not just a update for the old version to prevent these issues? and why has all customer service for the 6.2.12 version stopped? Like i mentioned before, i can log in but it won't connect to the xdc network and i when i enter my password to get my seed phrase it just spins until it times out and the screen goes black. there has to be a proper fix for this. thank you.