[Closed]Cannot access wallet after entering correct mnemonic and pw

I’m not sure what the issue is: I logged in and my wallet accepted the 12 seed words just fine and then it took my password just fine. (I’ve never changed it). When I clicked yes to accept the terms, nothing happened.

So I tried again, using all of the same info and now it's saying invalid pw. What is going on? I haven't ever changed anything. I see that it's happened to other people on the forums, and I’m not sure how to proceed. Please help.

Thanks

Discussion (8)

Vinn • Aug 8 '23

Hey @kickvella,

Please try once with Beta XDC Web Wallet

Refer the below article:
xdc.dev/vinn_9686/importing-your-m...

Kickvella Vee • Aug 10 '23

Well the good news is that I was able to get into my old account. The seed + pw worked but there’s a zero balance on it anyway.

The bad news is that only the seed words worked on the new account, I must have the wrong pw. I don’t remember ever changing it, so I don’t know what to do.

Can anything be solved using only the seed words?

Kickvella Vee • Aug 9 '23

Will try it, many thanks

Mitali_BlocksScan • Aug 31 '23

Hello @kickvella
Since we haven’t received any response from your side , we are closing the issue as it appears to be resolved. If you still have the issue, please feel free to reopen it.

Thank you!

Mitali_BlocksScan • Aug 28 '23

Hello @kickvella
We hope that the above issue is resolved, if the issue still persists then please let us know about it so that the team can resolve it on priority. It will be grateful to get an update within 72 hours or else it will be considered resolved.
Thank You.

AnonymousB • Aug 22 '23

Wow, I'm having almost the same problem > xdc.dev/anonymous/incredibly-buggy...

Now I at least know that it's not that uncommon. I even didn't get to my wallet. I used the original XDC Web Wallet too, it was very buggy from the start in my case.