Developers Forum for XinFin XDC Network

Jay
Jay

Posted on

my xdcpay wallet is not working properly please help!

first i'd connected my wallet with on problem. then i notice a notification in my wallet sayin it had problems showing my coins.

so i exited out my wallet, when i click back in my wallet i saw my coins. then i tried sending my coins to another account. but nothing happend, i would put in the amount i want to send and click send but nothing happend.

so i exited out again but when i open my wallet i got a white blank screen cant so nothing
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so i exited out of chrome, then opened up chrome broweser again, click on the xdc wallet icon, it opened, put in my password after putting in my password, its looks like it connected but still loading and i can't asccess it.
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the problem is i can't find my 12 words keys and i cant acsess my main wallet to get them. i downloaded the same wallet to a different brower to test it out. had no problem connecting it worked fine. Could it be my brower? i've tired deleting browering data and cache but that did not work.

please help!! is there anything i can try

Discussion (7)

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godchild profile image
Jay Author

Nah mate! Your a scammer

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mitali_blocksscan profile image
Mitali_BlocksScan

Hello @godchild
We hope that the above issue is resolved, if the issue still persists then please let us know about it so that the team can resolve it on priority. It will be grateful to get an update within 72 hours or else it will be considered resolved.
Thank You.

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godchild profile image
Jay Author

It's still not working

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godchild profile image
Jay Author

I've emailed you guys went into discord still haven't gotten an answer

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sean_ profile image
Sean

have you tried accessing the wallet through incognito mode?

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godchild profile image
Jay Author • Edited on

yea i tried that and it didnt work