[Closed]Impossible to connect with nano ledger on any wallet (myetherwallet, mycrypto...)

Hi guys,

I hope all of you are alright.
My post is pretty simple, a lot of people including me can't access their XDC wallets with a nano ledger. I already tried rebooting computer/internet, deleted cached and updated my ledger and xdc app nothing works. This problem is on windows and MAC os.

This is what I get when I try to access my xdc account on myetherwallet "Connection not open on send()".

The Ledger Nano X displays "Application is ready"
I select Connect via USB.
A window is displayed, www.myetherwallet .com wants to connect. I highlight Nano X - Paired. I click on Connect.
I receive the error message !

Can you please help us?

Thanks a lot

Discussion (5)

Mitali_BlocksScan • Apr 12 '23

Hello @cvt_annasr_1ae574cc2e13c9
Since we haven’t received any response from your side , we are closing the issue as it appears to be resolved. If you still have the issue, please feel free to reopen it.

Thank you!

Mitali_BlocksScan • Apr 9 '23

Hello @cvt_annasr_1ae574cc2e13c9
We hope that the above issue is resolved, if the issue still persists then please let us know about it so that the team can resolve it on priority. It will be grateful to get an update within 72 hours or else it will be considered resolved.
Thank You.

Sean • Mar 27 '23

Hello there,

The team is looking into it. In the mean time can you try connecting your ledger to metamask and see if your funds show up there?

You'll have to add Xinfin network to Metamask, like you add BSC or Any other EVM Network to metamask

CVT ANNASR • Mar 27 '23

Hi there, just a quick update.

I installed a metamask account and found my coins on a wallet called "legacy".
I then went back to myetherwallet and mycrypto and managed to connect to them but i somehow cant find that account on them.

What should I do?

Thanks a lot