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How to access or create an XDC Network account via MyCrypto wallet


This tutorial will show you how to access your Xinfin XDC Network (XDC) account with your Ledger device and MyCrypto wallet on your desktop computer.

The XDC Network app is developed and supported by the XinFin community.

Important information

  • This guide is for those creating their first XDC account or accessing an existing account created with MyEtherWallet.

  • XDC accounts created with MetaMask are not included.

Prior to starting

  1. Update Ledger Live through the notification banner or download the latest version.

  2. Update the firmware on your Ledger Nano S / Nano S Plus / Nano X.

On your Ledger device, download the XDC Network (XDC) application.

  1. Start by connecting and unlocking your Ledger device.
  2. Launch Ledger Live and select My Ledger from the menu.
  3. Press both buttons on your device at the same time to grant access to My Ledger, if required.
  4. Click Install after finding the Ethereum (ETH) app in the App Catalog in My Ledger. The Ethereum (ETH) app must be installed before the XDC Network otherwise Ledger Live will return an error 0x6811.
  5. Click "Install" after searching for the XDC Network application.

This step has been completed.


Through MyCrypto wallet, create or access your Ledger XDC Network account.

  1. Connect your Ledger device to your computer. Then unlock it
  2. Shut down Ledger Live and open your browser to
  3. Go to Add (left-hand column) and choose Ledger from the website.
  4. On your Ledger device, navigate to the XDC Network app and press both buttons simultaneously to open the app. Your Ledger device displays: Application is ready.
  5. Return to MyCrypto and choose "XDC Network" by scrolling down. XDC
  6. Choose Next.
  7. Select Connect to Ledger Wallet on the following page while the XDC app is open and your Ledger Nano is unlocked. XDC
  8. These addresses will be listed here if you have already funded them. Make sure to turn on Show empty Addresses if you're accessing your Ledger XDC account for the first time.
  9. Click Add (1) account after choosing the accounts you want. XDC Your Ledger XDC Network (XDC) account ought to show up in the dashboard.
  10. To send XDC funds to your account, click the copy button to copy your deposit address to your clipboard XDC

From your Ledger XDC account, send XDC.

  1. Connect your Ledger device, unlock it, and launch the XDC Network app. Your Ledger displays: Application is ready.
  2. Press the Send button in MyCrypto. XDC
  3. Select the token, the recipient address, and the amount to send.

When sending to another XDC network account, do you receive a "invalid address" error message?

Seeing the above error message?
If so, changing the prefix "xdc" to "0x" in the destination address will fix the problem.
To illustrate, consider the following example: xdc0762a5dd612c893(...)581d0a69e8eb9044a becomes 0x0762a5dd612c893(...)581d0a69e8eb9044a.
We strongly advise sending a small test amount if this is your first time doing this.
After reviewing the transaction, click Next, then choose Confirm and Send.
Your Ledger shows: Examine transaction.
Using the buttons, review the amount, the destination address, and the fees. If all looks good, select Accept and send and press both buttons simultaneously to sign the transaction.
MyCrypto displays: Transaction initiated.
Click Close.

You're done!

Your XDC deposit will be reflected in the destination account once your transaction has been confirmed on the XDC Network. By selecting it in the transaction history in your MyCrypto wallet or by looking up the transaction hash at, you can find out the status of your transaction.

Thank you for reading to the end. Hope this post helped you!

Discussion (7)

11ppm profile image

Thanks for sharing this very useful information. It was very helpful.

_dogertyu profile image

Hi, thanks for this post!

oscar profile image
Oscar Taylor

As for me, this is a very important post. Hopefully it will help the rest of the users who are faced with this problem.

alexfedotovqq profile image
AlexFedotovqq Author


rdrisk55 profile image
Rob Driskell

I have done all the above but this is not working. I bought xdc from Uphold. I wanted to send to mycyrpto/nano s plus using xdc network, but Uphold said it appeared the address (that I obtained from mycrypto/nano s) was incorrectly formatted. So after trying to find the answer to this problem (no response from mycrypto or ledger support), a dev on xfin dev forum told me that I had to change the address prefix from 0x to xdc, so I sent a small amount doing just that and it worked. It was sent to the xdc network, however, it did not show up in mycrpto wallet or my ledger. It is simply lingering on the xdc network. So, I am trying to find out how to claim it, since the address is mine, but again, no support from ledger or mycrypto wallet. I have written xfin support and the other 2 again, but still no answers. If anyone can help, I would like to get the rest of my xdc off uphold but it seems no one has any answers. Thanks

jay_kulkarni_842b41d81b23 profile image

As u said it was sent to the xdc network, however, it did not show up in MyCrypto wallet or my ledger....

For above query, please check your Dashboard page, refer the below screenshot to understand better.

Image description

Note: Still not showing balance then do hard refresh (Ctrl+Shift+R).

Also check this response:

di_d7933686b profile image
Dennis Nyakundi • Edited on

I am trying to send to Uphold and I keep getting two errors.

  1. Something went wrong: missing response. Make sure you've filled everything out correctly and try again. If this error persists, please visit our Knowledge Base for further assistance.

Once I get past that error I get this one,

  1. You denied the transaction signature request, or the transaction signature request timed out. Please confirm the transaction signature.

Plus my balance doesn't show on a different browser, the correct balance only shows up on blockscan.
Please help.