Developers Forum for XinFin XDC Network

Discussion on: [WIP]Unable to access Account on Web Wallet

vinn_9686 profile image


You can view your address here, and it's loading completely fine:

If you're experiencing issues, there could be a couple of possibilities:

In current version we need to use our password as extra word for accessing the same set of addresses. Please make sure you are entering the correct extra word(password which you have made for your old wallet account).

For every extra word the wallet generate different set of addresses.

To confirm the above process, you can try entering a random extra word to see if it provides you with a different set of addresses.

Please let us know if you need any further assistance.

Article for reference:

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h a Author

I knew exactly what I was doing, I wrote everything down extremely carefully with three sets of papers. I have experience with several different blockchains except Etherium. I have tried to login with mnemonic alone or mnemonic with the exact password. Im 100% sure I have everything exactly right and I alson know I was able to log in directly after I made the deposits. A couple of months later I was not able to receve the correct adresses using the same words/password. Is it possible to do anything else or are the funds lost?