Double-check the transaction details: Make sure you're sending the correct amount of cryptocurrency to the correct address.
Check your wallet settings: Make sure your wallet is set up correctly and has the necessary permissions to sign transactions.
Try a different browser or device: If you're having trouble signing the transaction, try using a different browser or device to see if that resolves the issue.
Restart the transaction: Start the transaction process again and make sure to confirm the signature request promptly.
If none of these steps work, you may need to contact MyCrypto support for further assistance.
I tried a different browser and the account shows a zero balance, the correct balance only shows up on blockscan. I tried clicking on XDC support but nothing happens. Do you have a link to their support page?
FYI I am trying to send via a ledger nano plus.
To resolve this issue, try the following:
Double-check the transaction details: Make sure you're sending the correct amount of cryptocurrency to the correct address.
Check your wallet settings: Make sure your wallet is set up correctly and has the necessary permissions to sign transactions.
Try a different browser or device: If you're having trouble signing the transaction, try using a different browser or device to see if that resolves the issue.
Restart the transaction: Start the transaction process again and make sure to confirm the signature request promptly.
If none of these steps work, you may need to contact MyCrypto support for further assistance.
I tried a different browser and the account shows a zero balance, the correct balance only shows up on blockscan. I tried clicking on XDC support but nothing happens. Do you have a link to their support page?
FYI I am trying to send via a ledger nano plus.
You can reach out to the MyCrypto wallet team here support.mycrypto.com/