Developers Forum for XinFin XDC Network

Discussion on: [Closed]You denied the transaction signature request

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ruslan_wing profile image
ruslan wing

To resolve this issue, try the following:

Double-check the transaction details: Make sure you're sending the correct amount of cryptocurrency to the correct address.

Check your wallet settings: Make sure your wallet is set up correctly and has the necessary permissions to sign transactions.

Try a different browser or device: If you're having trouble signing the transaction, try using a different browser or device to see if that resolves the issue.

Restart the transaction: Start the transaction process again and make sure to confirm the signature request promptly.

If none of these steps work, you may need to contact MyCrypto support for further assistance.

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di_d7933686b profile image
Dennis Nyakundi Author

I tried a different browser and the account shows a zero balance, the correct balance only shows up on blockscan. I tried clicking on XDC support but nothing happens. Do you have a link to their support page?
FYI I am trying to send via a ledger nano plus.

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ruslan_wing profile image
ruslan wing

You can reach out to the MyCrypto wallet team here support.mycrypto.com/