Discussion on: Trying to locate XDC tokens, I know the address but can't access my account ....

Hello everyone,
elp Needed: Unable to Access My XDC Funds via Ledger (Access Wallet Button Greyed Out)

Hi everyone,
I really need some guidance here — I’m trying to access my XDC funds stored on my Ledger, but the “Access my wallet” button on the official XDC wallet site stays greyed out, even though my Ledger and account are fully recognized.

Here’s what’s happening and what I’ve already tried:

✅ What works:

My Ledger is recognized by my Mac and by Chrome.

I can clearly see my correct address and balance (10,108 XDC) on the selection list —
address: xdcA6bbe95f563885e91a1ee59bb16E34EACE35c59F.

When I open the XDC app on my Ledger, it says “XDC Ready.”

The wallet shows my account with the correct balance.

❌ The issue:

The “Access my wallet” button stays greyed out.

The checkbox to “accept Terms” that should activate the button never appears on my screen.

So I can’t actually enter the wallet interface or move my funds.

🧩 What I’ve already tried:

Using the official site: wallet.xdc.network

Enabled Experimental Web Platform Features in Chrome (chrome://flags/#enable-experimental-web-platform-features)

Granted USB device permissions for the wallet site

Tried in Chrome and Brave

Refreshed, cleared cache, opened Incognito mode

Zoomed out to 80%, scrolled all the way down — no “accept Terms” checkbox appears

Even used Developer Tools and ran

document.querySelector('input[type="checkbox"]').click();

and

document.querySelector('button').disabled = false;

but the button remains inactive.

I also tried accessing via XDCPay and MetaMask, but my XDC address (derived from the XDC Ledger app) doesn’t appear there because of a different derivation path.

💻 System Details:

macOS (latest version)

Ledger Nano X

XDC app (latest version from Ledger Live)

Tried on Chrome and Brave

🆘 Request:

Could someone from the XDC tech team or community please confirm:

Is this a known UI bug on macOS / Chrome with the “Access my wallet” page?

Is there an alternative method or direct link to bypass the missing Terms checkbox and enter my Ledger XDC wallet?

Any upcoming fix for this issue?

My funds are safe (confirmed on XDCScan), but I can’t access them through the wallet interface due to this front-end problem.

Thank you in advance for any help or official guidance — I’ve spent hours troubleshooting and really need to access my wallet. I attached an image of what is happening.