Its not a scam. If the balance shows 0 its because credentials were not put in correctly. Even spaces, caps, etc can throw off the password. If you know your original wallets address check it on explorer and it will show funds.
Correct. I assisted a friend, whom setup a web wallet back in 2021. Upon entering the wrong password five times, the wallet acts as if a new wallet is to be setup.
Eventually, he was able to retrieve the correct password and login to be displayed with the correct network and balance.
For further actions, you may consider blocking this person and/or reporting abuse
Its not a scam. If the balance shows 0 its because credentials were not put in correctly. Even spaces, caps, etc can throw off the password. If you know your original wallets address check it on explorer and it will show funds.
Correct. I assisted a friend, whom setup a web wallet back in 2021. Upon entering the wrong password five times, the wallet acts as if a new wallet is to be setup.
Eventually, he was able to retrieve the correct password and login to be displayed with the correct network and balance.