Developers Forum for XinFin XDC Network

Kuna Sekaren
Kuna Sekaren

Posted on

[WIP] Need Help

Hello everyone, I just joined this site. I am not sure if I am at the right place as I have written to the support site of XDC ( with delivery incomplete.
Maybe someone here can help me. I signed in my wallet to retrieve my account as my XDC app on my phone was gone mysteriously. I reinstalled the app but this time it required me to download and import wallet.
So, I tried to download the xdc wallet on my laptop to retrieve using Mnemonic Phrase, which I did but could not get pass after signing in. It only shows lots of Ethereum private key with zero balance but none of XDC.
Please, someone help me on how to use the print out to retrieve my private key from my laptop.
Thank you.

Discussion (2)

mitali_blocksscan profile image

Hey @kuna_sekaren_c0e944f08af0
We hope that the above solution addresses your query. If you are still experiencing any issues, please let us know, and our team will prioritize resolving it for you. We kindly request that you provide an update within 72 hours to ensure timely assistance or else it will be considered resolved
Thank you .

sean_ profile image

Which XDC App were you using on your phone?