Hey did you ever figure it out? I'm having the same issue and I know my pwords and 12 word phrase. This is ridiculous especially since this is the official xinfin web wallet. Apparently a lot of others have this issue too. I'm shocked more aren't aware or even talking about it. I'd love to get this issue out so their team can fix it. I've lost a substantial amount too. I've tried a few recoveries but no success.
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Hey did you ever figure it out? I'm having the same issue and I know my pwords and 12 word phrase. This is ridiculous especially since this is the official xinfin web wallet. Apparently a lot of others have this issue too. I'm shocked more aren't aware or even talking about it. I'd love to get this issue out so their team can fix it. I've lost a substantial amount too. I've tried a few recoveries but no success.