Apologize if Im posting in the wrong section. I stored my XDC on the original XINFIN.Org web wallet but had not gone into it since 2021. In returning today I am unable to locate my wallet/tokens. I went to the updated web wallet, plugged in my 12 word seed, placed my password as the "extra word" and what is generated are a bunch of random 0x addresses. My address nor my tokens are shown...? My balance is shown on XDCScan and note this is 100% not a wrong password problem as I wrote it down, had made transactions back in 2021 (so obviously I was getting into the wallet using the same 12 word seed and password back then). Others with similar problem have noted everything from having to use certain browsers, to needing a direct wired internet connect, to needing to send more tokens to "reactivate" wallet, etc. PLEASE - I need any kind of advice outside of "double checking password". Of note, my password does have numbers, I assume this isnt a problem when plugging in the extra "word" on the updated wallet..? Do I need to use a certain browser? Given I have the 12 word seed, is there another wallet I can use to access my account? Im an early adopter and have significant holding so you can imagine my stress level. Please help, thank you in advance
Spectrum
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Discussion (4)
The only difference is I updated to windows 11 does that make any difference?
Can I import or restore the wallet on another xdc wallet. Like xdcpay
Please advise. I would like to continue supporting xdc and getting into defi but now I feel stuck and this is a major loss if cannot access my funds.
Looking forward to your reply.
I created a xdc web wallet about 3 years ago. I had a seed phrase and password and made multiple transactions using the xdc web wallet.
About 200 days ago, I wanted to check my wallet and noticed that the web wallet was updated. I used the same seed phrase and password as the extra word and I was able to view my wallet.
Now when I try to access my wallet I am able to see it but tye xdc addresses are different.
I am using the same seed phrase and password but do not see my addresses. On xdc scan It is still on the blockchain and the funds are there but I cannot access that address.
My password is correct.
Hi, have the same issue as you. I cannot access my original address. Were you able to figure out how to access / fix the issue
What exactly is the issue that you are facing?