Developers Forum for XinFin XDC Network

Sean
Sean

Posted on • Updated on

[Solved]Trouble accessing XDC wallet on Trezor using Xinfin Web Wallet

So, I was just trying to access XDC wallet on Trezor Hard wallet using Web Wallet but it keeps on loading indefinitely.

Steps that I followed to access XDC wallet through Xinfin Web wallet are

  1. Connected my Trezor device to the Laptop.

  2. Downloaded and installed the bridge from the link

https://wallet.trezor.io/#/bridge

  1. Went to https://betawallet.xinfin.network/#/ and selected Access wallet, selected Hardware wallet and then selected Trezor and clicked on continue.

  2. Continue button redirected me to https://connect.trezor.io/8/popup.html# and then it just kept on loading indefinitely as shown in the screenshot below.

Image description

I even asked few other community members before posting the issue here and everyone of them are stuck at the same page.

We'd really appreciate if the issue can be checked and solved on priority basis.

Discussion (5)

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sean_ profile image
Sean Author

Final Update

Finally, I was able to access the web wallet on Both laptop with My #Trezor #hard #wallet through the current and updated wallet website

betawallet.xinfin.network/#/

In order to be able to do that, Make sure that your browser is updated and you are using latest bridge version

I haven't been able to access the wallet using Brave (Which IMO is due to the pop-ups getting blocked) and Firefox (Not so sure). I'll keep testing and updating this thread.

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sean_ profile image
Sean Author

I was able to access web wallet using #Trezor through #Chrome #Browser on one of my laptop (Still not working on my other laptop) but couldn't access the wallet through #Brave Browser. The reason is that Brave blocks the Pop-ups and hence the users are not able to access their wallets using #Trezor.

If someone's encountering this issue, just enable the Pop-up and you should be able to access your web wallet.

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mitali_blocksscan profile image
Mitali_BlocksScan

Hey @mohit kindly try it in incognito tab

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sean_ profile image
Sean Author

Not working using Incognito mode on Brave either. Same issue with Firefox. Only working on Chrome for Me.

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ruslan_wing profile image
ruslan wing • Edited on

On the XDC Network beta wallet betawallet.xinfin.network there is no such issue in connecting the trezor wallet it works completely fine without any issue please make sure you have downloaded the latest trezor suite version and your trezor device is also update to the latest version.