I am trying to access my XDC wallet address but when I input my mnemonic phrase, I do not see my wallet address with the balance. I've checked the balance on the explorer and my wallet address is correct and it shows the correct balances. I just can't get access to it using the software wallet. Please help.
Forthecrown
Posted on
XDC Wallet Address not visible
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Discussion (2)
If you can't see your wallet address or correct balances when using Mnemonic phrases and password, it’s likely because the password you’re entering isn’t the same one you used when creating the wallet. Even a single difference in letter, number, or character can cause issues. Please, double-check your password.
Also, The wallet has been upgraded. You can access the new wallet here:
betawallet.xinfin.network/#/
After inputting your Mnemonic phrases, enter your password as an extra word where indicated.
Hello @mardorf
We hope that the above issue is resolved, if the issue still persists then please let us know about it so that the team can resolve it on priority. It will be grateful to get an update within 72 hours or else it will be considered resolved.
Thank You.