Developers Forum for XinFin XDC Network

Limitless Pro
Limitless Pro

Posted on

Help

I sent my XDC from Uphold to my Ledger Nano X and was fine until I tried to view my balance a few weeks later on the XDC wallet web page. When I connect to the Ledger and try to view my balance on the XDC wallet I simply get a spinning icon. I have contacted ledger and spent over 3 hours with them trying to view my balance and went through numerous attempts and various wallets with no success and they finally referred me to you folks. Your help is much appreciated!!

Discussion (9)

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Sloan, the sloth mascot
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sean_ profile image
Sean • Edited on

A few other users reported the similar issue recently. I understand that this started happening after the recent ledger firmware update. Are you able to connect your wallet via USB?

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limitless_pro_4586a7c4b39 profile image
Limitless Pro Author

That would make sense and I have been using USB to connect my wallet I am still working with Ledger support on this issue. Will keep at it until resolved.

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sean_ profile image
Sean • Edited on

Hey there,

Can you please try accessing your wallet through Metamask/Rabby Wallet or MEW and see if it works?

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limitless_pro_4586a7c4b39 profile image
Limitless Pro Author

Thanks Sean for responding I have tried Metamask and Mew with no results and have downloaded Rabby Wallet and will try to figure out how to use this if you have any pointers it would be appreciated thanks!

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limitless_pro_4586a7c4b39 profile image
Limitless Pro Author

Appreciate that!

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idan_007252a7afb63cdd7b58 profile image
Idan

me too cant connect to any wallet with succses and the xdc wallet the same loading for ever, and aint working, what is this cable usb, i can speak for my self that yes it is with a usb