Developers Forum for XinFin XDC Network

Aimee Boee
Aimee Boee

Posted on • Updated on

XinFin Web Wallet

I have a XinFin web wallet since 2021. Until last year November I tried to log in with all the correct seedphrase and password, my address wouldn't pull up or show anymore. Instead, it pulls up a list of addresses with empty balances. Can someone please help me?

Discussion (5)

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ruslan_wing profile image
ruslan wing

Please make sure you are using correct mnemonic seed and password to access your web wallet and do check out the quick overview video on how to access web wallet with mnemonic phrase youtu.be/a8JKpa2RhRc

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aimee_boee profile image
Aimee Boee Author

I do have the correct mnemonic seed and password but it won't show the address with balance where i deposited my xdc. Thank you for your reply.

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mohit profile image
Mohit Dhiman

The only reason this happens is when the password is not the exact one that you used while creating the wallet. Even a single letter, numeral or character mismatch can cause this issue. I have tried and tested this concept for more than 50 times or probably 100 too and I am yet to come across this issue when I type the exact password.

I only faced this issue when I intentionally put in a wrong password.

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aimee_boee profile image
Aimee Boee Author

Thank you! You are correct. I wish I knew the password isn't entered correctly. My issue is resolved now. Thank you once again for taking the time to answer my question.

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mohit profile image
Mohit Dhiman

Happy to help brother !