I sent my newly purchased tokens from the UPHOLD platform to my Tangem cold wallet. However I mistakenly chose the incorrect network and it is not supported by tangem. The transaction’s to address matches my address on the XDC network but the tokens never showed up. What can I do to recover my tokens? I believe base was mistakenly chosen. UPHOLD, BASE and TANGEM are unable to help me. Any ideas? I also do not have private keys or a mnemonic for the wallet as its stored on a card device and it is unretrievable.
Uriel Risher
Posted on
Help recovering tokens
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Discussion (4)
Hello @uriel_risher_5967e5743a92
We hope that the above issue is resolved, if the issue still persists then please let us know about it so that the team can resolve it on priority. It will be grateful to get an update within 72 hours or else it will be considered resolved.
Thank You.
Hello Uriel,
Have you checked the address to which you sent those funds on xdcscan.com to confirm if the address did receive those funds or not?