HI
TODAY IVE LOGGED INTO MY XDC ACCOUNT VIA LEDGER DEVICE AND MY ACCOUNT / WALLET IS NOT AVAILABLE PLEASE ADVISE (SEE PICS)
MY LEDGER HAS THE RECENT UPDATE IT SEEMS THAT XDC XFIN HAVE DELETED MY WALLET AS IT STATES
"WE DO NOT HAVE A NETWORK WITH THIS NAME" (PLEASE SEE PIC)
(0xab3Feb0A1Bc12AA9EE428f0303c0A72d43662Dbc)
Transaction# Id
0x274ed9f5e10667017f1e6efb143e9079f19fa1f208793ae78ac0e709fc57f565
0xcb3196eaa227638b8bf4a2b353ab2143bb407a93a5386ce562a355fb98ef352a
0xd241821868b2aab7ead4afac4ef49276a94e3e1b52d9b92e5753e72d1686df90
0x10a7915980df2a3a41f2d2b7c9e5d5a9abb087f02c9be3e94257375226ec32eb
THE ABOVE INFORMATION CAME FROM XDCSAN PLEASE ADVISE...
Discussion (2)
Hi @ox_385c1593db3a7ef08b2a71 this is a well known issue on the xdc platform, but i think you should reach out to xdc support concerning this issue. I had this same issue about 2 months ago with my ledger I couldn’t see my balance and after reaching out to them they help me figure it out you should do the same. Talk to an xdc representative on their discord support channel they should help you rectify this issue right away. Xdc discord channel discord.gg/EJx37RtSTw
Hello @ox_385c1593db3a7ef08b2a71 i had a similar XDC issue after an update, wallet didn’t show and network error popped up. I reached to xdc out via Telegram t.me/xinfin_help and they guided me through fixing it. Try contacting them there for quick help.