Developers Forum for XinFin XDC Network

Christian Young
Christian Young

Posted on

betawallet issues

When trying to view Xdc account - betawallet gives 403 Error
When trying to access wallet.xinfin - giving rate limit
When trying to access wallet.xinfin - no hardware wallet access, therefore cannot use my ledger

PLEASE help as to why this is occuring

Discussion (2)

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willy_banks_327926996dc2e profile image
Willy banks • Edited on

@christian_young_f26e32b0b This actually is a well known issue, affecting a lot of users on the xdc community. When trying to view your xdc balance and you experience the 403 Error you should reach out to the xdc dev support on their telegram channel just like I did as directed below or you can talk directly with the representative on the xdc dev support platform (xdcserver-portal.online). They will guide you on what to do to resolve this issue right away.

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ricky2072 profile image
Ricky2072

Hello @christian_young_f26e32b0b i had the same Betawallet headaches—403 errors, rate limits, Ledger blocked. Mine got resolved after contacting an official XDC representative on telegram through t.me/xinfin_help
They will help you gain back access to your xdc wallet.
Thanks