XDC Safe Creation Bug on Apothem: Vault Not working via Backend API

Surya Gedela — Wed, 28 May 2025 17:12:05 +0000

Issue Summary: XDC Safe Vault Creation Fails Due to API Error

Description of the Issue:
I attempted to create a new Safe Account on XDC Safe using the Apothem test
network. While the interface shows that the *Safe Account is successfully created, the process stalls at the *"Indexing" step and never proceeds to the final "Safe Account is ready" stage. This indicates a backend issue post-account creation.

Environment Details:

Platform: XDC Safe (https://xdcsafe.xdcobserver.io)
Network:Apothem (Testnet)
Browser: Chrome (Latest version, confirmed with DevTools)
Wallet Address: txdcxdcdcac2B_44fE (displayed)
Transaction Hash (initial indexing):** 0xed27d...3a0e
Date/Time of Issue: Tue, 27 May 2025, 10:01 GMT

*Technical Details & Observations:

API Endpoint Failing:

*Request URL:
https://cpw.xdcsafe.xdcobserver.io/v1/chains/51/safes/0xf327d29ae19125c4Deb2853dC5d1f7a4997fbc0b



   * **Method:** GET
   * **Status Code:** `404 Not Found`
   * **Error Location:** Browser DevTools > Network tab > XHR request
   * **Response:**
     404 Not Found - No record found for Safe vault ID

2. *Backend API Failure:*

   * The API is attempting to retrieve vault data for a newly created Safe, but the response returns a 404 error, indicating that the Safe vault is **not indexed or not available on backend services** yet.
   * **This is not an RPC failure**: All connected RPC nodes are responsive and processing transactions properly (e.g., creation transaction is visible and confirmed).

3. Client Behavior:

   * The UI hangs on the **"Indexing"** stage indefinitely.
   * Despite successful transaction validation, the frontend cannot proceed due to the missing vault data from the API.
   * Console and Network tabs show multiple failed requests to the same or related endpoints, indicating repeated polling attempts from the frontend.

 **Impact:**
* Users are unable to proceed with using their Safe account on the Apothem test network.
* Testing workflows, contract deployments, and multisig management are blocked due to incomplete setup.
* The problem is reproducible consistently.


*Suggested Actions for XDC Tech Support:

1. **Verify indexing pipeline or database ingestion** for Safe vaults post-creation. Ensure vault data is correctly populated and retrievable via the API.
2. **Review endpoint:** `/v1/chains/51/safes/{vaultAddress}` on Apothem chain ID (`51`) to confirm it is accepting and serving data for new safes.
3. **Log & trace transaction hash:** `0xed27d...3a0e` to verify backend indexing and safe creation completion status.


*Attachments:

* Screenshot showing:
  * XDC Safe creation flow hanging on "Indexing"
  * Network error log in DevTools showing the 404 on the relevant API call.

Developers Forum for XinFin XDC Network: Surya Gedela

XDC Safe Creation Bug on Apothem: Vault Not working via Backend API